Excel in the Certification Exam With Real ServSafe ServSafe-Manager Questions

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ServSafe Manager Exam Sample Questions (Q69-Q74):

NEW QUESTION # 69
A server finds a full napkin-lined basket of dinner rolls on a table after a customer has left the establishment. According to the FDA Food Code, what should the server do with the rolls and napkin?

• A. Reuse the napkin but replace the rolls with fresh ones.
• B. Replace the napkin and donate the unused rolls to charity.
• C. Replace the napkin and give the unused rolls to employees for staff meal.
• D. Remove the napkin and discard the rolls.

Answer: D

Explanation:
The FDA Food Code is very clear regarding the re-service of food. Once food has been served to a guest, it is considered "potentially contaminated" and cannot be served to another guest, donated, or given to staff.
Therefore, the server mustdiscard the rolls. Even if the rolls appear untouched, they have been exposed to the guest's environment, where they may have been coughed on, sneezed on, or touched with unwashed hands.
The only exceptions to this "no re-service" rule are foods that are packaged and in good condition, such as unopened cracker packets, individual condiment packets (like ketchup or mustard), or wrapped "saltine" crackers. Rolls in an open basket do not meet this criteria. Regarding the napkin, if it is a cloth napkin, it must be sent to the laundry. If it is a paper napkin, it must be discarded. Reusing any part of the service (Option B) or donating contaminated food (Option C) poses a significant risk of spreading foodborne illness, specifically StovirusorStaphylococcus aureus. Managers must train front-of-house staff to never "recycle" bread, butter, or garnishes that have been placed on a customer's table. This protocol ensures that every guest receives food that is fresh and has not been subjected to previous human contact.

NEW QUESTION # 70
Which cleaning agent would best remove mineral buildup on a steam table?

• A. Abrasive cleaner
• B. Detergent
• C. Delimer
• D. Degreaser

Answer: C

Explanation:
In a foodservice operation, different types of soil require different chemical cleaners. Mineral deposits-often called scale or lime-frequently build up on equipment that uses water, such as steam tables, dishwashers, and ice machines, especially in areas with "hard" water. According to ServSafe, adelimeris an acid-based cleaning agent specifically formulated to dissolve these mineral deposits.
A degreaser (Option B) is an alkaline cleaner used to break down fats and oils, which would be ineffective against minerals. A general detergent (Option C) is for surface dirt and food residue, and an abrasive cleaner (Option D) is used for scrubbing stuck-on food but can damage the polished stainless steel of a steam table.
Using a delimer is essential not only for the "cleanability" of the equipment but also for its efficiency; mineral buildup on heating elements in a steam table can prevent it from reaching the necessary $135

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